Ryan Thompson
ryant@creativegrace.org
Career Objectives
:I would like to continue to learn about software engineering and programming. I also enjoy and would like to continue working with people.
Experience
:Dentrix Dental Systems (American Fork,Utah)
May 2001 to March 2002
Help Desk/Technical Support
This job inludes; taking calls from customers about software errors, and general training questions. I also participate in team trainings. In slow times I do outbound soliciting and data entry.
Manpower Inc. (Orem, Utah)
November 1999 to September 2000 (seasonal/temporary)
Inventory Control
I tracked customer's orders data for E-toys, and Fingerhut in a large warehouse. Also kept records of all inventory. And I certified the quality of the client's products. I worked at this job for two seasons, a total of 3 month's. When the season ended the job also ended.
Convergy Inc. (Orem, Utah)
January 2000 to May 2000
Technical support
This job included; Technical support of Windows 2000 operating system. Taking customer calls, and fixing a variety of software related errors, including networking and hardware/driver network related issue's.
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Education
:MCSE boot camp at Convergy's during employment, and I took a refresher course at Steven's Heneger College while earning college credits.